Privacy Policy

Information We Collect

When you use our website or purchase tickets, we may collect:

• Name and email address (when you purchase tickets, submit a contact form, sign up for our newsletter, or submit a private event inquiry)
• Payment information (processed securely by Stripe — we never see or store your full card number)
• Messages you send through our contact form or AI chat assistant
• Basic usage data such as pages visited and browser type

How We Use Your Information

• Process ticket purchases and send order confirmations with QR codes for venue check-in
• Respond to contact form inquiries and private event requests
• Send newsletters and show announcements (only if you opt in)
• Improve our website and services

Third-Party Services

We use the following services to operate our website:

• Stripe — payment processing. Stripe handles all payment data securely under their own privacy policy.
• Brevo — email delivery for order confirmations, contact form replies, and newsletters.
• Vercel — website hosting and analytics.
• Sanity — content management for show listings and site content.
• Google — our AI chat assistant uses Google Gemini to answer questions about our venue. Chat messages are processed by Google but are not stored by us beyond your active session.

Cookies

Our website uses essential cookies required for the site to function (such as staff authentication sessions). We do not use third-party advertising or tracking cookies.

Data Retention

We retain ticket purchase records for accounting and check-in purposes. Newsletter subscribers can unsubscribe at any time using the link in any email. Contact form messages are retained only as long as needed to respond to your inquiry.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at info@denvercomedylounge.com.

Contact

If you have questions about this privacy policy, contact us at info@denvercomedylounge.com or visit us at 3559 Larimer St, Denver, CO 80205.