We only accept refunds on VIP and Tickets that include ticket insurance.
Additional non-returnable items:
- Gift cards
Refunds
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
We exchange comedy tickets for other dates on a case by case basis and we must be notified 24 hours in advance.
Contact us at comedy@coloradosakeco.com for questions related to refunds and returns.